[DATE, ex. Monday, March 31, 2008]

[NAME, COMPANY AND ADDRESS, ex.
Link Building
XYZ Inc.
1234 First Street
Suite 567
Anycity, Anystate  85245]

Dear [NAME, ex. Link Building],

Thank you for your order of [DATE, ex. June 10] for [LIST PRODUCT(S), ex. two PowerAccount software packages].

Unfortunately, we are unable to process your order because the transaction on your credit card was declined.  [LIST OTHER ACCEPTED FORMS OF PAYMENT, ex. In addition to credit cards, we do accept cash, checks or money orders.]  Please contact me at XXX-XXXX to arrange for payment, and I will process your order immediately.

Sincerely,

[YOUR NAME, ex. Jill Jones]